www.dhicoins.com,sub-domains, and any associated web-based and mobile applications (collectively, “website”) are operated by ITQAN® Pvt. Ltd Bangkok Thailand.(“Dhicoins”, “we,” “us”, “our”).

By using this website, www.dhicoins.com, you the user (“you”, “user”, “client”, “customer”), are deemed to have read, warrant, agree to and accept these terms and conditions in full.

These Terms and Conditions are an agreement between the user and Dhicoins.These terms and conditions govern your use of this website and /or services; by using this website and / or services, you accept these terms and conditions in full.

If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website and / or the services.

You must be at least eighteen (18) years of age to use this website and or any of our services.By using this website and / or our services, you warrant and represent that you are at least eighteen (18) years of age.

Service

The Service operated by Dhicoins.com allows buyers and sellers to buy and sell Bitcoin and Altcoins for personal use only, not commercial use (for more information on Bitcoins, please refer to http://www.bitcoin.org).

Terms and Condition for buying BTC at Dhicoins

According to Dhicoins terms and condition, we will not send a payment to any BTC investing/mining/trading site. As some sites are credited by 1 Confirmation or manually. This makes the users worried and tensed and might think we cheated them. To prevent all of these issues, payment should be done with the users own blockchain wallet address / Exodus wallet address or any other wallet. If any user use a site address to receive the BTC we will not take any responsibility for the delay/not credited/missing. Before any transaction, we ask the user about the receiving wallet address and users should provide us the information honestly.

After a transaction is finished, we will provide a receipt with an output transaction hash id. This hash is a proof that your transaction is finished.

Terms and Condition for selling BTC at Dhicoins

It is strictly prohibited to use Dhicoins BTC receive address as a third-party withdrawal. (investing/mining/trading). Users should send their withdrawals to their own blockchain wallet or Exodus or any other wallet and from blockchain/Exodus wallet to Dhicoins BTC receive address payment should be done. As many investing sites are scams, during the withdrawal these sites show withdrawal done / Payment completed without any hash id to track the payment and sometimes due to system problems these payments would be in pending or never received. At this point we can’t do anything and won’t take any responsibility.

we want a clean transparent relationship with our customers. Due to any involvement of a third party we do not want to tarnish the reputation that we have earned. Users are requested to keep in mind the terms and conditions while dealing with us.

Dhicoins does not accept cash from any person. All payments should be done through Dhicoins website (www.dhicoins.com) via online banking. Therefore, users don’t need to give cash to anyone claiming to be representative agent or employee or team member of Dhicoins. Dhicoins team members won’t ask to transfer money via personal Facebook profiles so users should not send money to any account except the BML account given in Dhicoins website.

Dhicoins only take 10 minutes for to do any transaction whether it’s for buying or selling cryptocurrency.

If any changes come into BML MVR or USD account /Bitcoin or Altcoin receiving address it would be notified on our Facebook and website.

Since Dhicoins started running in 2017, this has been the policy and we will keep that way for security and confidential purposes.

Dhicoins won’t take the responsibility of any loss to the user after sending or giving money to any other account or person

Financial Advice

We do not provide any investment advice in connection with the Service contemplated by these Terms of Use. While we may provide information on the value, range, volatility of Bitcoins, and events that may affect/have affected the value of Bitcoins, this is not considered investment advice and should not be construed as such. Dhicoins will not be liable for any loss suffered by you in connection with any transaction involving Bitcoins. The Bitcoin market is very volatile and prone to bubbles and rapid price swings. Buying or Selling in these crypto currencies may be considered a high risk activity.

Identity verification

To comply with AML/KYC recommendations, we require our clients to verify their identity by providing scanned copies of the following

  1. ID card (Selfie with an identity document)

Make a selfie while holding your identity document that you used to fill in the Verification form.

Before uploading an image on the Verification form, please make sure to follow photo requirements:

  • You are looking straight at the camera.
  • Your background has a light, neutral color.
  • Your selfie is in color.
  • No red eye!
  • DO NOT wear sunglasses, a hat or a headband.
  • Information on your document must be clearly visible.
  • The file type must be in either JPG or PDF format.

In case of a low-quality selfie, the Compliance Officer may ask you to try uploading it once more.

2.  Proof of residency

Please, provide photos/scans of documents proving the address stated in Verification form. Choose one of the following options:

*Bank statement with your NAME and ADDRESS in English (issued within the last 3 months)

*Utility bill with your NAME and ADDRESS in English ,which is not more than 3 months old of any service provider (electricity, telephone, postpaid mobile phone, piped gas, water bill).

Please keep in mind that we will permanently delete your ID and Proof of residency from our servers once we have used it to verify the authenticity of your account.

RULES FOR MAINTAINING YOUR ACCOUNT

The Site is for Your own personal and non-commercial use only. You may only open one Account. You are responsible for maintaining the confidentiality of your Account information, including Your password, safeguarding your own Digital Currency, and for all activity and Transactions that are posted to Your Account. Company may request additional information as necessary, including in the event of any suspicious activity related to Your Account, including authenticating documents, and may freeze any Transactions pending our review. You are obligated to comply with these security requests, or accept termination of Your Account.

You are required to notify us immediately of any unauthorized use of Your Account or password, or any other breach of security by email addressed to dhicoins@gmail.com Any Member who violates these rules may be terminated, and thereafter held liable for losses incurred by Company or any other user of the Site and Services.

You agree to receive transactional emails from us. Such emails will be cancelled upon Your request using the “unsubscribe” option presented in any such email, when applicable.

Finally, you agree that You will not use the Service to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, terrorist financing, or malicious hacking. In addition, you warrant not to use methods to conceal the location from which you access the Site and that you will disclose to the Company your accurate and true location.

Termination

You may terminate this agreement with dhicoins, and close your Account at any time, following settlement of any pending transactions.

You agree that dhicoins may, by giving notice, in its sole discretion, terminate your access to the Website and to your Account; including without limitation, suspending or terminating the Service and Members’ Accounts, prohibiting access to the Website and its content, services and tools, delaying or removing hosted content, and taking technical and legal actions to keep Members off the Website if we reasonably perceive that such Members are creating any problems, including without limitation, possible legal liabilities, infringement of the intellectual property rights, or acting inconsistently with the letter or spirit of these Terms of Use.

Notwithstanding the above, we may, in appropriate circumstances and at our sole discretion, suspend or terminate Accounts of Members for any reason, including without limitation.

(1) attempts to gain unauthorized access to the Website or another Member’s account or providing assistance to others’ attempting to do so.

(2) overcoming software security features limiting use of or protecting any content.

(3) usage of the Service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities.

(4) violations of these Terms of Use.

(5) unexpected operational difficulties.

(6) upon the request of law enforcement or other government agencies, if deemed to be legitimate and compelling by Dhicoins acting in its sole discretion.

We also reserve the right to cancel unverified Accounts or Accounts that have been inactive for a period of 1 month or more, and/or to modify or discontinue our Website or Service. Members agree that Dhicoins will not be liable to them or to any third party for termination of their Account or access to the Website.

No third party transfers

All withdrawals made by the customer must be received directly by the customer. Deposits made to the customer’s account must be initiated by the customer and come directly from the customer.

Withdrawals to any person or company not listed as the owner of the customer account are prohibited.

No Pyramid / Ponzi / Cash Gifting / Lending / Money Games

It is prohibited to directly or indirectly send or receive funds from or to any investment scheme, pyramid scheme, ponzi scheme, cash gifting, money donation scheme, money lending program or any other type of money game organization, group, website or scheme.

Any customer found to be engaged in any way with a money game, as an organizer or end user, will have their account immediately terminated.

EXTERNAL WEBSITES

Dhicoins makes no representations whatsoever about any other websites or services which You may access through this Site. The Site may present links or other forms of reference to other websites (the “External Websites”) or resources over which dhicoins has no control. You acknowledge that dhicoins may present such links or references to You only as a convenience and that dhicoins does not endorse any of the External Web Site services or offerings made to You or any content provided therein. dhicoins is not responsible for the availability of, and content provided on External Web Sites. You are requested to review the policies posted by the External Web Sites regarding privacy and other topics before use. dhicoins is not responsible for third party content accessible through the Site, including opinions, advice, statements, prices, activities, and advertisements, and You shall bear all risks associated with the use of such content. It is up to You to take precautions to ensure that whatever You select for Your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

Modification of Terms

Dhicoins reserves the right to change add or remove portions of these Terms of Use at any time in an exercise of its sole discretion. You will be notified of any changes in advance through your Account inbox. Upon such notification, it is your responsibility to review the amended Terms of Use. Your continued use of the Website and Service following the posting of a notice of changes to the Terms of Use signifies that you have accepted and agreed to such changes and that all subsequent transactions by you will be subject to the amended Terms of Use.

Contact Us

If you have any questions relating to these Terms of Use your rights and obligations arising from these Terms of Use and or your use of the Website and the Service your Account or any other matter please contact us at  dhicoins@gmail.com